Resources
Frequently asked questions
Including the ones with uncomfortable answers, which are usually the ones worth reading.
What is TravelCore.tech?
TravelCore.tech is travel technology infrastructure. It provides the booking core, supplier connectivity, pricing rules, storefront and back office that a travel company needs to sell travel online, so the company does not have to build that layer itself. It is operated by Travolyo VIP International.
Is TravelCore an online travel agency?
No. TravelCore.tech sells technology to travel businesses, not trips to travellers. It does not own hotel inventory and does not compete with its customers for consumer demand.
How many hotels can I access through TravelCore?
As many as the suppliers you are contracted with cover. TravelCore aggregates supply rather than owning it, so coverage is a function of your own supplier agreements. Aggregators in this market publish figures between roughly one and two and a half million properties, but those are their numbers under their contracts, not a guarantee we can make on your behalf.
Which parts of the platform are actually live?
The hotel path (search, mapping, pricing, booking) and the core platform services are in design-partner preview: built, demonstrable, and onboarding a limited number of partners. Flights, transfers, activities, cars and payments are specified and documented but not yet implemented. Every page on this site labels each capability with its real stage.
Can I use my own supplier contracts?
Yes, and for most established travel companies that is the right arrangement. Your contracts are connected under your own account, your net rates stay yours, and TravelCore provides the connectivity, mapping and booking layer above them.
What does TravelCore cost?
Pricing is quoted rather than listed, because cost to serve depends on supplier mix, look-to-book ratio and markets. There is a platform fee and a per-booking component in most arrangements, and sandbox access during evaluation is free.
Is there a sandbox I can try before contracting?
Yes. Sandbox credentials return realistic, structurally complete responses so you can build and demonstrate a product before commercial agreements close. Sandbox responses are clearly marked and are not live supplier data.
How does TravelCore handle payment card data?
It does not hold it. Card data is tokenised at a PCI-compliant payment provider and TravelCore stores a token and a transaction record. The payments module is on the roadmap and no provider is contracted yet, so nothing here should be read as a live certified payment capability.
Can I run the platform under my own brand?
Yes. That is the white-label arrangement: your brand, your domain, your rates and your customer relationship, with TravelCore as the technology layer underneath and not visible to your customers.
What happens if a supplier is slow or fails?
Searches fan out to suppliers in parallel with a per-supplier time budget. A supplier that misses its budget is reported in the response and the result set is marked partial, rather than the whole search failing. On booking, a supplier timeout is treated as an unknown outcome and reconciled by querying the supplier, never by assuming success or failure.
Which languages and currencies are supported?
The platform is built multi-language and multi-currency from the data model up, with genuine right-to-left Arabic rather than a mirrored layout. Adding a language or a currency is configuration, not a rebuild.
Where is TravelCore.tech based and who operates it?
TravelCore.tech is the technology platform of Travolyo VIP International. Its first markets are the Middle East and North Africa, which is why local payment rails, Arabic and religious-travel product shapes are first-class rather than afterthoughts.
Something we have not answered?
Ask directly. If the answer is that we cannot do it yet, that is the answer you will get.